Thong Bikinis - Swimsuits - Skimpy Bikinis - Swimwear & Beachwear.

Shipping rates: within continental U.S.
To make it easy on our customers, BerryDog offers a convenient/low, flat rate shipping charge within the Continental U.S. -- no matter how many items you purchase. Please note due to many problems we do not ship to P.O. Boxes.

Shipping rates: to Alaska and Hawaii To make it easy on our customers, BerryDog offers a convenient/low, flat rate shipping charge to Alaska and Hawaii -- no matter how many items you purchase. Please note due to a rash of problems we do not ship to P.O. Boxes.

Shipping rates: International (Including Canada) BerryDog ships Internationally! See the table below for relevant shipping charges. If your region is not listed in the table then please contact us a customer service: service@berrydog.com with the Country/International address you want your order shipped to. Our customer service specialist will contact you with the shipping rate for your order and if at that time you would like to proceed with the order you will be asked to submit you credit-card information.

The BerryDog Quality Guarantee and Return Policy:

BerryDog's Quality Guarantee:
BerryDog wants to make your shopping experience as enjoyable as possible. To set your mind at ease, we guarantee that all of our products are checked to meet our stringent and exacting quality requirements. For instance, prior to shipment our professional staff checks each item for irregularities. If we detect even the slightest problem or irregularity the item is scrapped, never making its way to you, our valued customer. Also in the event that you are not completely satisfied with any product you can return it to us for an exchange or store credit (Less Shipping FEE). Read below to get the full scoop on our return and exchange policies guarantee.

BerryDog's Return Policy:
If you are not completely satisfied with a product you may return it FOR STORE CREDIT in its original condition, hang tags connected, hygienic liner in place, not worn, washed or stained for a full 20 days from the date of delivery

We will issue you a store credit less the shipping fee paid.

Please note due to hygienic reasons thong and tonga bottoms and undies are not returnable. If you have a product that you wish to return please follow these three easy steps.

1) Contact our customer-service department to request a Return Authorization Number (RAN) by e-mail at:service@berrydog.com or call us 858-483-3421. Write or state your order number (found on your invoice), the item/s you are returning and the reason why (i.e. did not like, damage etc.). We will then give you, or e-mail you a return authorization number.

2) Ship your item/s to:

BerryDog Swimwear
C/O: Returns (WRITE YOUR RETURN AUTHORIZATION NUMBER HERE)
1043 Garnet Ave
San Deigo, CA 92109

3) ALL RETURNS MUST BE SHIPPED WITH IN 20 DAYS FROM THE DATE OF DELIVERY. PACKAGES MUST ALSO INCLUDE A DELIVERY CONFIRMATION OR TRACKING RECEIPT IN ORDER THAT WE CAN VERIFY THAT THE ITEM WAS SHIPPED TO US.

Upon receipt of the item/s, we will e-mail you a coupon that you can use on your next purchase.

NOTE: Items returned without an authorization may be returned at our discretion. In addition items returned without following the proper return procedures as outlined above are subject to an additional handling and restocking fee of 20%. We ask customers to follow the guidelines to ensure quick efficient and timely processing of your return and exchanges.

BerryDog's Exchange Policy:
If you would like to exchange a product due to fit or for any other reason you may return it to us (in its original condition, not washed or soiled) for an exchange for a full 20 days from the date of delivery. Please note due to hygienic reasons we do not offer exchanges on thong/tonga bottoms and thong undies. Exchanges are subject to a reshipping fee of $4.00

If you have a product that you wish to exchange please follow these three easy steps.

1) Contact our customer-service department to request a Exchange Authorization Number (EAN) e-mail at:service@berrydog.com or call us 858-483-3421. Write or state your order number (found on your invoice), the item/s you are exchanging and the size or product you would like to exchange for. We will then give you, or e-mail you an exchange authorization number.

2) Return item/s to:

BerryDog Swimwear
C/O: Exchanges (WRITE YOUR EXCHANGE AUTHORIZATION NUMBER HERE)
1043 Garnet Ave
San Deigo, CA 92109

3) ALL EXCHANGES MUST BE SHIPPED WITH IN 20 DAYS FROM THE DATE OF DELIVERY. ALL EXCHAnGE PACKAGES MUST INCLUDE A DELIVERY CONFIRMATION RECEIPT OR TRACKING IN ORDER THAT WE CAN VERIFY THAT THE ITEM WAS SHIPPED TO US.

Upon receipt of the item/s, we will promptly exchange and reship your product/s and charge your account for the $4.00 reshipping costs.

Customer Service:
BerryDog strives to provide you with the best customer service possible. If you have a problem or question you can send us an e-mail to: service@berrydog.com. We will do our best to send you a quick reply (usually in one-day).

If our help section doesn't answer your questions and you need an immediate response then please feel free to contact us at (858)483-3421. Do to the small nature of our company we ask that you leave a voice message if we are not around to get your call and we will make our best efforts to call you back ASAP.

Suggestions:
We like to hear from our customers. Tell us how we are doing, or not doing. Do you have an idea you would like to see us implement, or is there a Hot product you think we need to carry? Send your suggestions to service@berrydog.com

Out-of-Stock Orders:
BerryDog always strives to keep all material used in the manufacture of our suits in stock. Nevertheless, because of the made to order nature of our suits items we will occasionally run out certain colors of material. If we receive an order and we don't have the material available, we will inform you by e-mail and give you the date when it will be shipped. If the time of arrival does not meet with your satisfaction you can then select an item that is in stock or cancel the order.

Tracking your order:
Below you will find information regarding all shipment carriers used by BerryDog. Once you have followed the link to the appropriate shipper site, you will be prompted for the shipment tracking number. You can find this number at the bottom of the confirmation e-mail message sent to you by BerryDog at the time of shipment.

UPS
Package Tracking: http://www.ups.com/
Phone: 1-800-742-5877

U.S. Postal Service
Please note: U.S. Postal Service shipments (except overnight packages) do not have tracking numbers. To track your overnight packages click here: http://www.usps.com/

Contact Info:
We have tried to make this site as complete as possible however we understand that there are questions and topics we haven't covered. Please feel free to contact us with any further questions by phone at (858) 483-3421 or by email at :service@berrydog.com . In addition, we like to hear from our customers. Tell us how we are doing, or not doing. Do you have an idea you would like to see us implement, or is there a Hot swimsuit you think we need to carry? Send your suggestions we'd love to hear them:service@berrydog.com